Dear Editor:

For the past few weeks, my computer has been receiving messages offering me a free upgrade of Microsoft’s new operating system WINDOWS 10.

A couple of days ago, I decided to accept their offer to replace WINDOWS 8.1.

I followed all their instructions and now my recently purchased laptop is completely inoperable. The screen flashes on and off and I cannot engage the software.

Judging by the long wait times offered by Microsoft when I phone them for help, I suspect I am not the only victim.

I’m sure WINDOWS 10 will turn out to be a worthwhile operating system, but I would advise everyone to wait a while before trying to install it.

Sebastian Bell

Wilmer